Owning rental property in Los Angeles should feel like an investment, not a second job. With TGN Property Management, most owners choose a largely hands-off experience while we run the day-to-day operations. In short: yes, we handle rent collection, tenant communication, maintenance coordination, and inspections. You approve key decisions, set the strategy, and fund reserves. That balance keeps your asset protected and profitable without pinging you for every lightbulb.As our Los Angeles Property Management Company recommends, the best outcomes come from clear role definitions, pre-set approval limits, and a reasonable maintenance reserve so we can act fast when something breaks.
Quick Answer
- TGN handles daily operations: rent collection, tenant comms, leasing, maintenance, inspections, and monthly reporting.
- You handle strategic and financial approvals: big-ticket expenses above a set limit, long-term improvements, insurance/tax decisions, and funding the reserve.
- Flexible by design: you can be fully hands-off or stay more involved—our systems adapt.
What TGN Property Management Handles Day-to-Day
- Rent Collection and Enforcement
- Automated online payments, reminders, and late-fee enforcement per your lease.
- Transparent delinquency tracking and formal notices when required.
- Tenant Communication
- We’re the single point of contact for tenants—questions, complaints, coordination.
- 24/7 emergency line and online portal for requests and updates.
- Leasing and Renewals
- Marketing, showings, tenant screening, lease drafting and execution.
- Renewal outreach, market rent analysis, and compliant notices.
- Maintenance and Repairs
- Work orders triaged by urgency; licensed, vetted vendors dispatched quickly.
- We proceed on routine repairs up to your pre-approved limit; above that, we get your sign-off.
- Emergencies handled immediately to protect safety and the property.
- Property Inspections
- Move-in/move-out inspections with photo documentation.
- Routine walkthroughs or drive-bys at set intervals.
- Habitability compliance and safety checks aligned with local standards.
- Accounting and Owner Reporting
- Monthly statements, year-to-date summaries, and receipts.
- Year-end 1099 issuance and income/expense categorization for your CPA.
- Compliance Guidance
- Notice timelines, fair housing standards, and local best practices.
- When legal questions arise, we coordinate with counsel while you retain final authority.
What Stays with You as the Owner
- Strategic Decisions
- Approving capital improvements, setting rent strategy, amenity upgrades, and pet or smoking policies.
- Approvals Above Threshold
- We’ll recommend solutions and quotes; you green-light non-urgent work beyond your pre-set limit.
- Funding and Insurance
- Maintaining a maintenance reserve, mortgage and property tax payments, and insurance coverage (we can help manage renewals if you prefer).
- HOA and City Obligations (if applicable)
- Dues, special assessments, or city-required registrations—you approve; we can help coordinate.
- Tax Filings
- We provide 1099s and reports; you or your CPA file your returns and depreciation schedules.
- Major Legal Choices
- If an eviction or settlement is necessary, we coordinate logistics; you decide on counsel and course.
As our Los Angeles Property Management Company recommends, keep a dedicated property reserve (often 1–2 months’ rent per unit) so we can move fast on repairs without waiting on funds.
A Smart Division of Duties Our Los Angeles Property Management Company Recommends
- Set an approval threshold: For example, “TGN may approve non-urgent repairs up to $500; above that, owner approval required.” Adjust this to match your risk tolerance and property class.
- Choose a communication cadence: Monthly summaries plus real-time alerts for urgent items keeps you informed, not inundated.
- Pre-approve vendors or standards: If you have preferred vendors, we’ll onboard them; otherwise, we use our vetted network for price, speed, and quality.
- Align on renewal strategy: Decide when to prioritize top-market rent vs. retaining strong tenants—case by case with our comps and advice.
- Document everything: Photos, invoices, and inspection notes live in your owner portal.
Our Los Angeles Property Management Company recommends revisiting these settings annually to reflect market shifts, building age, and your investment goals.
How It Works in Practice
- Onboarding
- We gather leases, keys, warranties, and HOA docs; set your approval limit and reserve.
- Condition documentation establishes a baseline for accountability.
- Daily Operations
- Tenants submit requests via the portal; we schedule and complete work, then update you.
- Rent is collected and deposited; statements are posted monthly.
- Owner Approvals
- You get a clear summary, options with pricing, and our recommendation for any big items.
- Approve in the portal or by message; we execute and close the loop with proof of completion.
- Quarterly and Annual Touchpoints
- Preventive maintenance reviews, rent strategy check-ins, and budget planning.
- Year-end financials for your CPA.
Example: A water heater fails on a Saturday. We dispatch immediately, stop water damage, and replace within your approval limit. You receive photos, the invoice, and a note confirming hot water restored, tenant satisfied, and warranty registered—all without weekend calls.
FAQs
- Can I be completely hands-off?
Yes. Many owners approve a reasonable repair limit and let us run. You’ll still receive monthly statements and alerts for anything material. - Can I approve every repair?
You can, but it may slow response times. Our Los Angeles Property Management Company recommends setting a practical limit so emergencies and minor fixes don’t wait. - Do you use my vendors?
Absolutely—if they are properly licensed/insured and meet timelines. Otherwise, we use our vetted pros. - What about inspections?
We handle move-in/move-out and routine checks. If city inspections apply, we’ll coordinate and prepare the unit. - How often will I hear from you?
Expect monthly statements plus real-time updates for urgent issues, lease events, or approvals needed. You can request more or fewer touchpoints.
Why TGN Property Management
- Proactive, not reactive: We anticipate maintenance, renewals, and market shifts.
- Transparent reporting: Clear statements, photos, and documentation.
- Local expertise: LA market nuances, vendor pricing, and compliance awareness.
- Owner-first alignment: Your goals determine our playbook.
If you want less stress and better performance from your rental, our Los Angeles Property Management Company recommends starting with a quick discovery call to set your approval limits, reserve, and communication preferences. TGN Property Management will take it from there—so you can own the asset, not the headaches.Ready to simplify ownership? Contact TGN Property Management today.